Quality Management
Quality management
At HAPPYWARE we know that a company can only achieve satisfactory long-term profitability if its service standards are high quality. Therefore, our quality policy is set in accordance with the company’s high principles and is customer-oriented. .
The quality policy supports the objectives and initiatives derived from it. At the same time, it includes compliance with external quality standards, which form the basis for solid customer relationships.
We measure our success by the satisfaction of our customers - satisfied customers are our best advertisement.
Certified quality management at HAPPYWARE: Transparency and highest standards for smooth processes
As a company we are responsible for the satisfaction of our customers. Therefore, our certified quality management representatives (QMR) Mr. Jürgen Kabelitz and Mr. Holger Hennig, oversee the necessary procedure, corresponding assurance and set requirements. The focus is on quality, the environment, occupational health and safety, economic efficiency and health.
HAPPYWARE HQ is ISO 9001:2015 and 14001:2015 certified to ensure that everyone involved in the company benefits from our continuous improvements.
Our QMR take over central tasks in the company:
- Implementation of the HAPPYWARE quality policy
- Ensuring the effectiveness of the quality management system
- Maintenance of quality management documentation
Our quality management ensures sustainable quality assurance and improvement. Both customers and employees benefit from a holistic quality policy and transparent, systematic processes.
Ihr Einstieg für eine erfolgreiche Zusammenarbeit.
Profitieren Sie von unseren besonderen Konditionen für:
Firmenkunden
IT-Händler
Öffentliche Einrichtungen
Bildung & Forschung
Happyware unterstützt seit 1999 mehr als 8000 Kunden in 47 Ländern im Bereich der kundenspezifischen Computer Server- und Storage-Lösungen. Wir haben in den letzten 18 Jahren mehr als 100 Tausend Server- und Speichersysteme geliefert. Als spezialisierter Distributor und Systemintegrator von Server- und Storage-Systemen liefern wir schlüsselfertige Lösungen und liefern maßgeschneiderte Services. Seit 2005 gibt es unseren Online-Shop mit integriertem Online-Konfigurator für den direkten Einkauf von kundenspezifischen Servern, Storages und Workstations. Im Jahr 2009 haben wir unsere Kompetenzen auf den Bereich Computerclustering, Virtualisierungsserver und Speicherlösungen ausgeweitet. Im Jahr 2013 haben wir unser Know-how im Bereich Embedded Solutions weiterentwickelt und im Jahr 2014 haben wir einen besonderen Fokus auf Lösungen mit dem IoT (Internet of Things) gelegt. Wir haben Ende 2016 mit unserem Server & Lösungen für die Vermietung von Lagern. Im Jahr 2017 bereiten wir unsere Cloud-Storage-Lösungen, dedizierten Server, komplette dedizierte Infrastruktur zum Mieten und vieles mehr vor.
2HE Server
3HE Server
4HE Server
Tower Server
All-In-One Server
Application Server
Cluster Server
Datenbank Server
Domain Controller
File Server
Firewall/Proxy Server
Mail Server
Small Business Server
Scentific Server
Print Server
Terminal Server
Virtualisierungs Server
Web Server
Hochverfügbarkeit KMU
4HE High Performance Storage Server
Datenbankserver Entry-Level
High Performance Storage Server
Datenbankserver
Datenbankserver mit NVMe
1HE Business Server
Cloud und Rechenzentrum
Clusterlösungen
Virtualisierungslösungen
Storagelösungen
GPU Cluster
HPC Cluster
Reduzierte Server
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Happyware
Quality columns
Continuous improvement with comprehensive quality management
For HAPPYWARE it is clear: that quality management is worth it for everyone. Customers and employees benefit equally from a well thought-out, consistent quality policy.
Early quality management: Our quality management starts as early as possible in the process. In this way, we avoid errors and offer customers a result that really convinces. For HAPPYWARE, quality management begins with the first the first production step.
Transparent processes: Every employee knows exactly how our quality policy is organised. This enables systematic processes that result in greater efficiency and consistent quality. In addition, our QMB can identify and rectify any problems that arise more easily. Customers also always have an overview, what they can expect from HAPPYWARE.
Increased quality through systematic quality thinking: Behind our products and services are hard-working employees who are committed to the careful and responsible responsible application of the established guidelines and their further development. Each individual is required to strive for flawless quality and thus fulfil the expectations of our customers.
If customers are satisfied with the quality of our products, our employees can rightly be proud of the service they provide. Satisfied customers are the most important prerequisite for our economic success - HAPPYWARE not only offers innovative IT solutions, but is also a competent, long-standing resource contact for its customers.
HAPPYWARE as a whole is committed to maintaining and constantly improving the quality management system.
The highest quality is our top priority - however, if you are not 100% satisfied, please contact us by e-mail at [email protected]. Our quality management representatives will be happy to deal with your concerns.